The LINDEMANN-SERVICE-CONCEPT everything from one partner
First-class product quality goes without saying. Today more than ever, comprehensive service is the yardstick. As a customer, you will always have a contact available to help you – and you won’t be kept waiting for long. Impeccable customer service is our standard. Service also means product reliability, faithfulness to deadlines, delivery flexibility and – very important! – sustainability in everything we do.
To ensure we offer our customers and business associates the best service we have developed the unique LINDEMANN service concept. We expect every single employee to comply without compromise.
Continuously looking ahead
- As a member of the RSPO we support the sustainable, certified cultivation of palm oil products.
- Basis for the success story is one of the most modern and efficient manufacturing plants in Europe.
- A considerable reduction of the energy input will be achieved by utilizing the latest technologies.
- The enduring creation of secure jobs and apprenticeship training positions is particularly important for us.
After sales management
Safe, fast, direct
- Your key account manager is your contact person for individual and target-oriented customer support.
- The professional customer management is situated centrally in our back office in Bünde.
- The WESTFALIA delivery driver is your person of trust on-site.
Tradition meets the spirit of the time
- Our constant eye on the market makes us a trendsetter in many areas (e.g. fats for special applications).
- Our answer to the newest market needs is the fast development of product innovations.
- We are inspired by the latest nutrition trends and customer wishes to develop innovative and creative product- and recipe ideas.
Best basis for successful products
- New product innovations are developed in our own research and development centre.
- Together with you the product developer takes care of your individual product solutions on-site.
- Our extremely flexible production concept also allows the realisation of small production units.
Storage and logistics
- highest storage availability avoids delivery delays
- our reliable logistics are assured by:
- - high-performance wholesalers
- - our WESTFALIA delivery system
- - direct delivery using our Europe-wide
Range and quality
- Latest technology and stable production processes guarantee consistent supreme product quality.
- With 450 quality products we have an assortment ready for you, that fulfills all requirements and wishes.
- Individual product solutions achieve your specific product requirements.
- The whole company is certified according to BRC and IFS on a higher level.